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Metropolitan Water Reclamation District of Greater Chicago

Community Engagement

The Strategic Goal of Community Engagement is designed to position the MWRD as a critical community asset and to ensure that the MWRD is a responsive neighbor and inclusive business partner. Strategic Plan metrics are reviewed regularly and updated annually as new data becomes available. Click on the image to enlarge. For additional information on a metric, click the Info button icon.

Social media is used to share MWRD news, alerts, and information.

Follow us on Facebook, LinkedIn, Twitter, Instagram, and YouTube.

You can also join our email list to receive notifications, media advisories, and press releases. Enter your email address on the bottom of the front page of mwrd.org or send your name and email address to public.affairs@mwrd.org.

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The MWRD's number of social media followers has been increasing over time. The Strategic Plan stretch target was easily met; we will set a new goal related to social media soon.

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Our website is one of the first ways to engage with residents and stakeholders. The Strategic Plan baseline target of a 10% increase in page views was met; we will continue towards the stretch target of a 20% increase.

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Aside from the dip during the COVID-19 pandemic, mwrd.org has received an increasing number of page views year after year.

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Our website mwrd.org has consistently attracted and retained users and new users since 2018.

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Aside from the dip during the COVID-19 pandemic, mwrd.org has received an increasing number of website viewing sessions year over year.

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In 2022, 51,265 people attended MWRD outreach events and presentations, a 173 percent increase from 2020.

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Our Strategic Plan stretch goal of 20% increase in number of event participants was easily met by 12/31/22 because of the reduced activity in 2020 resulting from the COVID-19 pandemic. The MWRD will set a new goal related to event attendees soon.

Bar graph showing the number of attendees to events and presentations per year from 2020 to 2022.

 
 
 

In 2022, MWRD held 246 events and presentations, a 219-percent increase from 2020.

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The Office of Public Affairs regularly conduct presentations, participate in and facilitate outreach events and job fairs, and lead tours for people of varying age groups, organizations, and businesses to educate and inform them about the MWRD's history, programs and services.

For a complete listing of this year's events, please see Community Outreach Events.

 

Bar graph showing the number of events and presentations per year from 2020 to 2022