Metropolitan Water Reclamation District of Greater Chicago
100 East Erie Street
Chicago, IL 60611
Citizen's Incident Reporting
To report odors, water pollution, waterway blockages, or other incidents, visit our Citizen's Incident Reporting page.
Citizen Emergencies or Complaints Regarding Facilities:
Call 24/7 System Dispatcher and Waterways Center: (312) 787-3575
Call the plant if you have a concern or complaint about a specific facility. These numbers are also answered 24/7.
Calumet WRP: (773) 256-3538
Kirie WRP: (Des Plaines) (847) 375-2507
Hanover Park WRP: (630) 736-4200
Lemont WRP: (630) 257-7371
Egan WRP: (Schaumburg) (847) 584-5410
North Side WRP: (Skokie) (847) 568-8380
Stickney WRP: (708) 588-4079
Small Stream Maintenance:
Report blockages/debris in streams
Live Link to report page or call: (312) 787-3575
Hazardous Waste Dump Hotline:
Illegal dumping of waste into waterways or sewers or complaints of water pollution
(800) 332-3867 or (800) 332-DUMP
Media Contact or Other Community Affairs
If you are a member of the media, please send your questions with deadline to Allison Fore, Public and Intergovernmental Affairs Officer, at firstname.lastname@example.org. If you would like to receive MWRD notifications, media advisories and press releases, please send your name, email address, and organization to email@example.com.
Public Affairs Office: 312-751-6633
Public Affairs Fax line: 312-751-6635
Whistleblower and Anti-Retaliation Procedures
The Whistleblower and Anti-Retaliation Procedures can be accessed by clicking on the following link: WARP Policy
Click here for information on submitting a FOIA request.
For MWRD Employees Only
Employee reports, complaints, or allegations of harassment, discrimination, and retaliation must be reported in accordance with MWRD procedures by calling the MWRD's EEO Coordinator at 312-751-4443.