Contact Us

Metropolitan Water Reclamation District of Greater Chicago Headquarters

100 East Erie Street
Chicago, IL 60611

(312) 751-5600


Citizen Emergencies or Complaints Regarding Facilities:
Call 24/7 System Dispatcher and Waterways Center: (312) 787-3575


Call the plant if you have a concern or complaint about a specific facility. These numbers are also answered 24/7.


Calumet WRP: (773) 256-3538

Kirie WRP: (Des Plaines)  (847) 375-2507

Hanover Park WRP: (630) 736-4200

Lemont WRP: (630) 257-7371

Egan WRP: (Schaumburg)  (847) 584-5410

North Side WRP: (Skokie) (847) 568-8380

Stickney WRP: (708) 588-4079


Waterways Alert

Small Stream Maintenance:
Report blockages/debris in streams 
Live Link to report page or call: (312) 751-5106

Hazardous Waste Dump Hotline:
Illegal dumping of waste into waterways or sewers or complaints of water pollution 
(800) 332-3867 or (800) 332-DUMP


Media Contact or Other Community Affairs

If you are a member of the media, please send your questions with deadline to Allison Fore, Public and Intergovernmental Affairs Officer, at If you would like to receive MWRD notifications, media advisories and press releases, please send your name, email address, and organization to


Public Affairs Office: 312-751-6633

Public Affairs Fax line: 312-751-6635