If your financial institution utilizes a debit block security feature, you may have to contact them and provide MWRD Company ID# 1366005828 to allow the payment to go through.Online payments are currently available on weekdays (Mon - Fri) between 8am and 5pm Central Time. Please use online payments during this time. We apologize for the inconvenience.
Earlier this year, the FBI issued a public warning about criminals impersonating city and county planning and zoning officials to solicit fraudulent payments for land-use and building permits. For more information, see the Federal Bureau of Investigation Public Service Announcement here: https://www.ic3.gov/PSA/2026/PSA260309
The MWRD email domain is “mwrd.org” and emails from MWRD staff will only come from emails using that domain.
MWRD will never ask you to pay permit fees by wire transfer, cryptocurrency, gift card, or peer-to-peer app (Zelle, Venmo, Cash App), and will never request your credit card information by email. All payments should be made through the “Make Payment” link on the MWRD website or by business check addressed to the METROPOLITAN WATER RECLAMATION DISTRICT OF GREATER CHICAGO.