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Metropolitan Water Reclamation District of Greater Chicago

Metropolitan Water Reclamation District of Greater Chicago
100 East Erie Street
Chicago, IL 60611

Citizen's Incident Reporting
To report odors, water pollution, waterway blockages, or other incidents, visit our Citizen's Incident Reporting page.

Citizen Emergencies or Complaints Regarding Facilities:
Call 24/7 System Dispatcher and Waterways Center: 312-787-3575


Call the plant if you have a concern or complaint about a specific facility. These numbers are also answered 24/7.

Calumet Water Reclamation Plant: 773-256-3538

Kirie Water Reclamation Plant: (Des Plaines)  847-375-2507

Hanover Park Water Reclamation Plant: 630-736-4200

Lemont Water Reclamation Plant: 630-257-7371

Egan Water Reclamation Plant: (Schaumburg)  847-584-5410

Terrence J. O'Brien Water Reclamation Plant: (Skokie) 847-568-8380

Stickney Water Reclamation Plant: 708-588-4079

Report blockages and debris in streams 
Small Stream Maintenance 312-787-3575

Report illegal dumping of waste into waterways or sewers or complaints of water pollution 

Media Contact or Other Community Affairs
If you are a member of the media, please send your questions with deadline to 
Allison Fore, Public and Intergovernmental Affairs Officer

If you would like to receive MWRD notifications, media advisories and press releases, please send your name, email address, and organization to

Public Affairs Office: 312-751-6633

Whistleblower and Anti-Retaliation Procedures 
Freedom of Information Act Requests

For MWRD Employees
Employee reports, complaints, or allegations of harassment, discrimination, and retaliation must be reported in accordance with MWRD procedures by calling the MWRD's EEO Coordinator at 312-751-4443.